Q: Order Process

Q: Price and customer level policy

1. Price will depend on customer level, and customer level will base on their purchase history amount.

Website will give each level discount price automatically.

2. First level is new buyer, VIP will be the Fifth level (not last now),

Higher level will be our partner level, and so on.

3. Base on this policy, new customers will get wholesale price first and get discount price when their purchase history amount meet the standards.

For new customer, Recharge their account 500 USD will get "VIP" right and could begin with a discount price.

Q: How to place order?

1. Sign In.

If you do not have an account, you should register first, Join free . Pl fill in your correct deliver address, telephone number and email. You could update the personal information at any time if necessary, but the email can not be changed once the account is confirmed.

2. Select items you like

You could choose items by catalogue or in your favorite list.

3. Fill in the quantity.

There are three choices, Shopping stock, Add favorite and Factory order.

The shopping stock is used to purchase stock items, the quantity should be below our stock, you will find the items you choose in the shopping cart. If only press "Shopping stock" without fill in qty, SYSTEM Default 3 pcs order

If the stock is 0 or not enough, you could use Factory order to make a custom order, the MOQ is usually 10pcs/each item. If only press "Factory order" without fill in qty, SYSTEM Default 10 pcs order

You could use Add favorite to collect the items you like, you will find those items in the Favorite list. Favorite list will always exist even you add item to other cart from it, so it’s will helpful for regular repeat order.

4. Change in the cart.

You could change the qty, add or delete items in each cart.

When you finish select goods, you could press "confirm order".

5. Choose payment method and shipping method.

Choose shipping express , we mainly use DHL, PL email us if need other express.

Choose the payment method. We accept payment from TT, PayPal and west union,

PAYPAL will need 4% extra cost.

Then you will have total amount of this order, total amount may be changed by us because two reason: a. goods’ value: some item is out-stock b. shipping cost: it is over 5.0kg or you some Volume Cargo

6. Confirm order

Choose your country (which you mail to), fill in address details ( PHONE ECT)

If you have any special demands, you could leave message when fulfill the Consignee information.

Then you will finish the order after click Confirm order.

Now you have an order number. In your account, you could check your order in "Order History". You could download this order (Excel), You can't change you orders once confirmed, please contact us by email if that.

7. Check the Invoice

Our system will send the invoice automatically once getting your order. Do not reply that email since that email is noly for sent order, any question please still contact our email partnerbeads@gmail.com

If you do not get it, pl check you spam box, some mail box may treat as spam since it is sent by Automated system.

We will also send the invoice in 24 hours though email.

It needs full amount for the stock order and 50% as deposit for factory order.

8. Payment

We didn’t provide directly pay-link to Paypal or others yet, so if you choose PayPal and need us to send paypal payment request, pl email to tell us.

Pay and then email us the payment information, especially though TT or west union.

We will prepare your order or start to produce for you once getting the payment.

Please pay in time to confirm your order, the stock items, before you pay, we can not put your order goods aside because it's unfair for other customers, so pay quickly will much helpful to make your order complete. It's very common situation that some customers order some types in same day, specially some new item, so we have to keep Neutral position, who pay first, who get first.

9. Delivery

We will send the stock order in 1-2 days.

It usually needs 2-5 weeks for Factory order, 2 weeks for glass beads and 4-5weeks for silver beads. We will email you to pay the rest when it is ready and send once getting your rest payment.

It usually costs 2-4days for delivery to most of the countries though DHL.

If there are some balance(over paid or short of some items), you could choose to refund to you or use for your next order.

10. repeat order

If you are very familiar with the items code you want or just repeat your former order, you could make order with “quick add by item code or spreadsheet” in your cart.

11.

Some customers need to show real goods amount or a special amount in shipping invoice for the customs, if so, please email or write in message to tell us before sent goods. Usually, we Declared export value of U.S. $ 20-40

Q: About Price and discount policy?

1. Price will depend on customer level, and customer level will base on their purchase history amount.

      Website will give each level discount price automatically.

   First level is new buyer, VIP will be the Fifth level (not last now),

      Higher level will be our partner level, and so on.

   Base on this policy, new customers will get wholesale price first and get discount price when their purchase history amount meet the standards.

     For new customer, Recharge their account 500 USD will get "VIP" right and could begin with a discount price.

2. Our price is not Static always, usually, new item will be expensive than old type item which looks like same cost,

like our Swarovski beads, we sale it price 6 USD/pc at begin, it is also base on our cost (Need to cover mold fees, and worker are not practiced at that time).

now we sale them by price lower than 4USD, it is also base on our cost and marketing analysis.

So,It's possible that you find our price different to your last order price.

3. When Silver price increase or decrease more than 5%, we may be change our price .

We are focus on high quality beads, our beads are made of S925 solid silver material,

so we are more easily affected by Silver price compare to those silver plated factory.

4. When USD($)&RMB Exchage rate change more than 5%, we may be change our price.

5. After you place your order, the price already be confirmed, we do not change your order price after you give order.

Order is a contract, when order invoice confirmed by both parties, we do not change even silver price increase a lot,

and you also need to keep a balanced state of mind if some new item price decrease on web after you place order,

because it is quite common situation. And customer who buy new item will get time advantage.

Q: Payment Methods?

We have 3 kinds of Payment Methods:

1. Pay by T/T to our Bank of China account

2. Pay by Paypal (will need extra cost 4%)

3. Pay by West Union

After you place your order, will provide you details of our payment method

Please choose your payment method in these 3 methods, we don't accept other methods right now.

Thanks

Q: shipping method & shipping cost

We calculate Transport cost base on real Weight and country.

We mainly use DHL TNT, EMS and China Post.

If you need other Express Company, Please email us before place order.

Below are shipping cost (under 0.5kg) for reference

Country DHL TNT EMS China Post

USA/Aus $25 $35 $20 $7

EURO $30 $35 $25 $7

Expected Delivery time:

DHL/TNT: 3-5days to most of the countries.

EMS: 5-7days to most of the countries.

China Post:

· 7-25 days to USA

· 18-45 days to Canada,UK,Irland ,France,Germany and other Western Europe

· 21-45 days to Russian and East Europe Countries

· 16-30 days to Australia and NewZerland

In order list, Please check details weight of each item, it's real, be carefull, some display case is heavy. We show the net weight of goods in order list,after finish packing, Usually Total weight will add packing box about 100g-200g, for example, if your goods net weight is 450g, it's sure total weight after packing will above 500g, and express company will calculate weight as 1000g, they only calculate weight by 500g. sometimes we also think it's unfair, but it is the real situation, we have to accepte it.

China Post do not accept the parcel over 2.0kg.

Q: About S925 Solid Sterling Silver

We emphasize that our sterling silver products as a true standard of 92.5% (even higher) sterling silver, not the Tibetan silver or other low quality silver which purity less than 92.5%,and without any non-green material. There are many sellers on the market claimed their low-cost production silver, but not true. We firmly believe that only in good faith to operate to sustainable development.
Tips, only 925 silver jewelry can be long-term preservation, with the role of property, only the silver material, long-term wear will not cause harm to humans. Some unscrupulous sellers sale beads which even contains non-environmentally materials, such as lead, not only damage your body, even if you do not wear, which will also continue to pose a hazard to the environment. Unqualified plating material will sneak into your body causing damage when you sweating. These are the reasons need to ensure 925 silver material. Since there are many bad sellers who have no idea of environmental philosophy and bad credit, they deceive a lot of consumers and wholesalers in a short time, so market price of sterling silver beads is very confusing currently, sometimes, we suffered a great loss. We believe that consumers will found out the true sooner or later, the only real long-lasting quality to win the trust of customers.

The following are some of the ways how to identify 92.5% sterling silver, for your reference:
(1)
Step 1
Look for marks. If it is made from sterling silver, it will be marked with a number, 925. This is an indicator of the amount of pure silver used. The piece may also be inscribed with the words "Ster," "Sterling" or "Sterling Silver".
Step 2
Perform the magnet test. Gold, silver and platinum are not magnetic, and will not attract a magnet. If the piece being tested holds a strong attraction to a magnet, it does not hold precious metal value.
Step 3
Pick it up. Real silver isn't heavy and it isn't very light neither. Compare the feel to that of a piece of known silver to know what the weight should be.
Step 4
Test the metal with nitric acid if you are still unsure. Put on protective gloves and goggles to protect yourself. Add a tiny drop of the acid to an area of the silver that won't be seen afterward. The reaction between the acid and the metal will produce one of two results: a positive result that will look creamy in color or a negative result that will look green in color. A green result means that the metal is not sterling or any other type of silver.
(2)
This guide will help you learn to identify quality in silver jewelry and accessories.

Sterling Silver

Pure Silver, also called fine silver, is relatively soft, very malleable, and easily scratched so it is commonly combined with other metals to produce a more resilient product. The most popular of these alloys is sterling silver, which consists of 92.5% silver and 7.5% copper. Although any metal can make up the 7.5% non-silver portion of sterling, centuries of experimentation have shown copper to best improve the metal's hardness and durability without affecting its beautiful color.

The small amount of copper added to sterling has little effect on the metal's value. Instead the price of the silver item is affected by the labor involved in making the item, the skill of the craftsperson, and the intricacy of the design.

Identifying Quality Sterling Silver

All high quality silver items are stamped with a "Sterling Silver" or "925" mark. This mark identifies the precious metal content of the jewelry.

Silver Alloys

Because pure silver is so soft, it should only be used when malleability is required, such as in handcrafted jewelry featuring weaving and other intricate designs. Sterling Silver is most often used for jewelry and household accessories because of its combination of beauty and durability.

Care

With proper care, your fine quality silver will last a lifetime. To minimize scratches and other damage, store your silver jewelry either in a cloth pouch or in a separate compartment in your jewelry box. Avoid exposing your silver to household chemicals when cleaning with bleach or ammonia, or when swimming in chlorinated water, as these chemicals can damage silver.

Clean your Silver REGULARLY!

Care should also be taken to prevent silver tarnish build-up a dulling that naturally occurs when silver reacts with sulfur or hydrogen sulfide in the surrounding air. To clean your silver, use specific formulas to remove tarnish. You can find fine silver polishes, solutions, or cloths designed to remove tarnish. These are available at most hardware stores or specialty craft stores. Tarnish is most easily removed when it first becomes visible! So keep an eye out for it! Although wearing your silver often is the best way to prevent it to be tarnished , regular cleanings of all your silver items will prevent tarnish and keep your silver bright, sparkling, and beautiful.

Q: Skill of purchasing on partnerbeads

Skill of purchasing on partnerbeads

1. First 2 letter of Item code have meaning, you could search this words:

-w == silver beads with screw

ZS0 == Swarovski beads

ZS1 == ZirconBeads

SH == Antique silver beads & some simple silver beads

SZ == beads with stones

SG == with Gold plated

SY == Beads with Enamel

SR == Simple silver beads

SD == dangle charm beads

SC == Clips & stoppers

SP == PADR spacers

SA == safety beads chain

GJ; GT == MURANO BEADS WITH SINGLE CORE WITHOUT CREW

GW == SCREW CORE MURANO BEADS

SL == BRACELET SILVER

PL0 == LEATHER BRACELET

You can find many other meaning in Item code and it will helpful for your shopping.

2. If the item appear in one catalogue ,it will not appear in other catalogue. We put a silver bead in "new arriver" catalogue, you will not find it in silver beads catalogue. Search item code will be a good idea.

3.Goods list on web could be arranged in different order to facilitate your purchase, and you could choice by

STOCK QTY; ITEM CODE; NEW; OLD; PRICE HIGH TO LOW; PRICE LOW TO HIGH

4. "rowse by color" could help you to easily find Murano beads

TBC

Q: Pay attention to the T/T intermediary bank fees

T/T intermediary bank fees

Sometimes, we found the money which we received less than customers'T/T. The situation is not always come up except the following T/T operations: when customers' location is in small town, or currency is not USD, usually will be charged by intermediary bank about 10-25 USD. It's not much, however it bring much trouble to us. Especially customer didn't be told by their bank that the intermediary bank will charge fees.

After Google search, we found the reason:

http://answers.yahoo.com/question/index?qid=20071113004844AA3CKx2

Resolved Question

How can I find out about international wire transfer fees?

I recently sent some money from overseas to the U.S. I paid commission and wire transfer fee at the originating bank overseas. I sent the money to the U.S. bank which I knew does not charge incoming wire transfer fees. When I received the money, the amount was smaller than what I sent from overseas. When I inquired my bank (the receiving bank), I was told that they did not charge a fee, but an intermediary bank probably did. Later, when I needed to have another transfer made, I asked another bank and its intermediary bank how much they charge for incoming international wire transfer. The bank that I have my account at said they charge 10USD. The intermediary bank said that international wire transfers go through many financial institutions before coming into their bank, and they cannot tell me how much will be charged. How is this possible - and why is it tolerated that you cannot tell how much fees will be charged before sending the money? Is there a way to find out?

Best Answer - Chosen by Voters

You need to find out how much the sending bank overseas sent and how much you actually received when it finally got to your account here in the states. Many sending banks don't know what they are talking about. Foreign banks send "Swift" Payment orders to their corresponding banks in the U.S.. They in turn will send the payment via fed to your bank. What you don't know is how the foreign bank's account is set up with the corresponding bank and with what terms. If you received $10,25, 35 less than what was originally sent, then this is called the "Bene deduct fee".

For Example..

Barclays Bank in London has sent a Swift Payment order for $500 to be sent to your account held at Citibank. Barclays in London naturally will send it to their U.S. Correspondent in New York- which is Barclays Plc (New York). New York will act on the instructions sent by London with no alterations what-so-ever. But what is important is to realize is how the account (terms) of Barclays-London is set up with Barclays-New York.

There is a field on the MT 103 Swift payment order instructions. Each field is indentified with a number- example Line 20 or line 59 or line 70. Lines 57 and 59 are usually the beneficiary field info- on the swift. I do not know the number field for "Details of Charges" but if Barclays-London left that field blank, then the Corresponding bank- Barclays-New York will indeed take the "Bene decuct fee" out. - Again, I don't know what the amount of the bene deduct fee is. - And for corresponding banks, the fee varies.

On the swift the "Details of Charges" field will look like this....

1)Details of Charges- "OUR"

2)Details of Charges-" Ben"

3)Details of Charges- sometimes this field will be left blank by the sending bank.

OUR means that the sending bank is advising the corresponding bank not to take an additional fee

BEN means that the sending bank is advising the corresponding bank to take an additional fee

LEAVING THE FIELD BLANK- means the corresponding bank will take a fee regardless.

Believe it or not. This is just a simple example of how a Swift Payment order works. If fees are taken out, then its the sending bank's fault. They are or are not advising their correspondents of the bene deduct fee.

Since calling the corresponding/intermediary bank is a lost cause (because you are not their customer) the best thing to do is have you local bank here in the United States call their wire department and see if the representative from the wire department will call the corresponding bank. Usually (not always) the corresponding bank will tell them- yes there was a $25 bene deduct fee taken out.

Unfortunately, you have no control over these fees.- unless you advise the sending bank this. But are you willing to spend at least another 50-100 dollars calling overseas to answer this request.

Source(s):

Wire Transfer Speciailst- 14 years. Banking operations 21 years.

Q: Volume Cargo

When the volume weight (length x width x height cm/5000) > the real weight, we call these kinds of goods Volume Cargo (or bulky cargo), such as the feather earrings, small gift bags. In the air shipping, it usually charges the shipping cost by weight. But for those volume cargo, the express companies charge the postage based on the volume weight.

So the weight of volume cargo listed on our website is measured calculation, equals to the volume weight.

Like FE0031, the real weight is 2.3g, the weight listed on our website 7g is the volume weight.

Q: The difference of PayPal fee between cross-border transfer and transfer in one country

The PayPal fee is 2.9% for transfer in one country. But it is 3.9% for cross-border.

Pl check the below link for cross-border transfer PayPal fee in detailed:

https://www.paypal.com/cgi-bin/webscr?cmd=_display-xborder-fees-outside

Paypal reduce the cost when we begin to be their VIP customer, but not much.

And there are other fees, paypal will take about 35-50USD each time when we take money from my account in paypal.

What is more, when money arrived my China bank, Bank of China take fees again about 17-25 USD one time. if I take 10,000 USD each time, these fees will about 0.5%.

Q: How to Delete Temporary Internet Files (clear cache)

Delete Temporary Internet Files (clear cache)

How do I delete Temporary Internet Files (clear cache)?

Instructions are provided for deleting temporary Internet Files (clearing cache) through Windows Control Panel, Internet Explorer, Firefox, Safari, Opera, AOL and Netscape.

Windows Control Panel - delete Temporary Internet Files:

Windows Vista
1. Click the Windows Start menu.
2. Select Control Panel, (or Settings and then Control Panel).
3. Select Internet Options, (or Network and Internet Connections and then Internet Options).
4. Under Browsing History, click the Delete button.
5. In the Delete Browsing History window, click the Delete Files button.
6. When asked if you are sure you want to delete all temporary Internet files, click Yes.
7. To close the windows, click Close, then Ok
Windows XP
1. Click the Windows Start menu.
2. Select Control Panel, (or Settings and then Control Panel).
3. Select Internet Options, (or Network and Internet Connections and then Internet Options).
4. Select the General tab.
5. In the Temporary Internet Files section, click the Delete Files button.
6. Do not check the clear Offline Content box. Click Ok.
7. Close the Internet Properties and Control Panel windows.
Internet Explorer - delete Temporary Internet Files:

Internet Explorer 7.0
1. Open Internet Explorer.
2. Select the Tools menu.
3. Select Internet Options.
4. Under Browsing History, click the Delete button.
5. In the Delete Browsing History window, click the Delete Files button.
6. When asked if you are sure you want to delete all temporary Internet files, click Yes.
7. To close the windows, click Close, then Ok.
Internet Explorer 6.0
1. Open Internet Explorer.
2. Select the Tools menu.
3. Select Internet Options.
4. Select the General tab.
5. In the Temporary Internet Files section, click the Delete Files button.
6. Do not check the clear Offline Content box. Click Ok.
7. Click Ok to close the Tools window.
FireFox (Mozilla) - clear cache

Firefox 3.0
1. Open FireFox (Mozilla).
2. Click the Tools menu.
3. Click Clear Private Data.
4. Check Cache. Note that any other checked items will also be cleared, so un-check any that you do not want to clear.
5. Click the Clear Private Data Now button.
Firefox, older versions
1. Open FireFox (Mozilla).
2. Click the Tools menu.
3. Click Options.
4. Click Privacy.
5. Click the Clear button for Cache.
Safari - clear cache

Safari 3.1.2
1. Open Safari.
2. Click the Edit menu.
3. Click Empty Cache....
4. When asked if you are sure you want to empty the cache, click the Empty button.
Opera - clear cache

Opera 9.5.2
1. Open Opera.
2. Click the Tools menu.
3. Click Delete Private Data.
4. In the Delete Private Data window, click Detailed Options.
5. Check Delete Entire Cache. Note that any other checked items will also be cleared, so un-check any that you do not want to clear.
6. Click Delete.
AOL - clear browser cache:

AOL 9.0
1. Click Settings.
2. Select the Index tab, and click Internet [Web] Options.
3. Under Browsing History, where it says to Delete temporary files, cookies, saved passwords, and web form information, click Delete.
4. Wait while the files are deleted, then click OK.
AOL 7.0
1. In Keyword, enter: PREFERENCES. Or, on the Settings menu on the AOL toolbar, click Preferences.
2. In the Organization section of the Preferences window, click Internet Properties (WWW).
3. In the Temporary Internet Files section, click Delete Files.
4. Click OK.
Netscape - clear browser cache
1. Open Netscape.
2. Click the Edit menu.
3. Click Preferences.
4. Click Advanced. It expands to show a list of options.
5. Click Cache.
6. Click Clear Memory Cache.
7. Click Clear Disk Cache.
8. Click OK.

Netscape Download Manager - remove installation file

Click the Tools menu.
Click Download Manager.
Highlight the hotComm installation program and click Remove from list.
Close the Download Manager window.

Thank you very much

Clark.Hu

type(s)	pc(s)	$ 0.00
No MOQ, Order QTY < Stock QTY

type(s)	pc(s)	$ 0.00
Factory orders aren't relate to stock, need > MOQ, produce after 50% deposit.

Frequently Asked Questions

Last News

Delete Temporary Internet Files (clear cache)